What is a cloud Intercom System?
The cloud Intercom System acts as virtual phone system that does not require any hardware because all the calls are made over the internet. A provider hosts the intercom system over the internet cloud. There is no need for a server or complex wiring on-site.
What is the difference between On-Premises and Cloud Intercom System?
A cloud Intercom system is a virtual phone system hosted on a cloud. Cloud Intercom system do not require equipment on-site except for the VoIP phone at the security post. An On-Premise intercom is a intercom system that resides inside the building facilities and that has all equipment on-site. All hardware such as the intercom server are deployed within the premises.
Problems on Building Intercom System
- Intercom system always spoils after few years of usage.
- Expensive spare parts
- Building cabling defective and problem for relaying. Need to do hacking and tiling.
- Expensive intercom system maintenance cost.
- Very long downtime.

The Pros and Cons of the Cloud Intercom System
The advantages
- The flexibility to answering call at any place. You can connect to the cloud Intercom using mobile network, or any broadband providers in the IP network connection.
- Superior reliability and uptime. The users can immediately connect to the backup server if necessary.
- Lower initial cost and set-up cost and no maintenance cost for the Intercom system. No on-premises Intercom hardware server required.
- Easy and scalability because adding the intercom extension is fast and simple.
- No extra complex cabling needed for the phones because the physical IP phones runs on the existing network infrastructure, and only at the security post and management office.
- No more worries on re-laying defective cabling and expensive cost.
- No more repair and maintenance cost on current intercom system.
- Mobile friendly and require very little office space.
- Never review owners’ contact number. Security call owners using unit extension number.
- Call only allow for owners, security post and management office.
The disadvantages
- Users will need further guidance on how to setup and use the phones.
- Call quality is very depending on the strength and the stability of the mobile internet connection.